Order History & Filters
Find orders and interpret pending, processing, completed, and refunded states.

The Orders section contains the account's order history and current fulfilment state.
Order statuses
Status
Meaning
Pending
Accepted and waiting for manual fulfilment or the next processing step
Processing
Dispatched and in progress
Completed
Fulfilment completed
Refunded
The charged amount was returned to the account balance
Available filters can include status, platform, date, order ID, and target. The exact controls can change with the Web Panel release.
When contacting support, use the public order ID shown in this section. Never include an API key or wallet credential.
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