> For the complete documentation index, see [llms.txt](https://docs.pandaboost.app/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.pandaboost.app/faq-and-support/contact-support.md).

# Contact Support

Official PandaBoost support channels and the information to include with a request.

| Channel  | Details                                        |
| -------- | ---------------------------------------------- |
| Telegram | [@pandaboosthelp](https://t.me/pandaboosthelp) |
| Email    | <support@pandaboost.app>                       |

## Include the right reference

For an order issue, include the public order ID and a short description. For a deposit issue, include the transaction hash, selected network, and approximate time. For API issues, include the endpoint, HTTP status, sanitized request shape, and payment reference when present.

{% hint style="danger" %}
Never send an API key, invite key, seed phrase, private key, or full wallet credential to support. Redact secrets from screenshots and logs.
{% endhint %}